Terms of Use

Effective Date: September 6, 2026

These Terms of Use describe the rules and expectations for using the JoTana Behavioral Health, LLC website. By accessing or using this website, you agree to these terms. If you do not agree, please do not use the website.

General Information Only

The information on this website is provided for general informational purposes and is not individualized medical, psychiatric, or professional advice. It is not intended to diagnose, treat, cure, or prevent any condition. Always seek the advice of a qualified healthcare professional for personal health questions or concerns.

No Provider-Patient Relationship

Use of this website, including reading its content or contacting us through the website, does not establish a provider-patient relationship with JoTana Behavioral Health, LLC or any of its clinicians. A provider-patient relationship is established only after the practice accepts an individual for care and appropriate clinical services begin.

Sending an email, secure message, or other inquiry through the website does not guarantee an appointment, establish a provider-patient relationship, or guarantee acceptance for treatment.

Not a Substitute for Professional Care

Website information should not be used to diagnose or treat any condition or as a substitute for evaluation, diagnosis, or treatment by a qualified healthcare professional. If you have a medical or psychiatric emergency, call 911 or go to the nearest emergency department. If you are experiencing a suicidal, mental-health, or substance-use crisis, call or text 988.

No Emergency Services

This website and its contact methods are not monitored for emergencies. Do not use this website or email to send urgent or emergency messages. For emergencies, call 911 or go to the nearest emergency department. For mental health crisis support, call or text 988.

Email and Secure Communication

Regular email should be used only for general or administrative communication. Do not use regular email to send medical, psychiatric, medication, or other confidential health information.

Secure communication is available through Spruce. When you choose to send a secure message, you may be directed to Spruce, a separate service used by JoTana Behavioral Health for secure communications. Your use of Spruce is also subject to Spruce's applicable terms and privacy practices.

Services and Availability

The availability of services, appointment times, telehealth eligibility, and insurance participation may change and should be confirmed directly with the practice. Telehealth services are provided only when clinically appropriate and when permitted under applicable professional and legal requirements.

Changes to the Website

We may update or change the website content, features, or these Terms of Use from time to time. Any updated Terms of Use will be posted on this website with the applicable effective date.

Third-Party Links and Services

This website may contain links to or embedded content from third-party services, including Spruce and Google Maps. These links are provided for convenience only. JoTana Behavioral Health does not control, operate, or endorse third-party websites or services and is not responsible for their content, terms, or privacy practices.

Use of Website Materials

The content, design, and materials on this website are owned by or licensed to JoTana Behavioral Health, LLC. They may not be copied, reproduced, distributed, or commercially redistributed without permission, except as permitted by law.

Governing Law

Use of this website is subject to applicable federal law and the laws of the Commonwealth of Massachusetts.

Contact Us

Questions regarding these Terms of Use may be directed to:

JoTana Behavioral Health, LLC

6 Essex Center Drive, Suite 309

Peabody, MA 01960

Phone: (781) 745-4310

Email: info@jotanabehavioralhealth.com